Delivery & Returns

DELIVERY
UK MAINLAND STANDARD
UP TO 3 WORKING DAYS
EU STANDARD
UP TO 10 WORKING DAYS
REST OF THE WORLD STANDARD
UP TO 10 WORKING DAYS
    
SHIPPING
Please Note, Ferino Ltd Will Not Be Responsible For Paying Any Import Charges Customers May Receive.
   
We Ensure All Correct Customs Documentation Is Provided When Shipping Overseas. Ferino Ltd Will Not Be Responsible For Any Customs Delays When Shipping Internationally.
   
RETURNS
Items Must Be Returned In Their Original Condition Within 14 Days Of Your Purchase Date.
   
Exchanges Are Welcomed Should You Require An Alternative Size. We Recommend Refunding Your Item Should You Wish To Change The Product You Have Purchased And Purchase Your New Item Separately.
   
Please Ensure Your Unworn Item Is Returned In Its Original Packaging, Complete With Swing Tags And With The Returns Form Sent With Your Purchase. Please Ensure Your Returns Form Is Completed Correctly To Ensure Your Refund/Exchange Is Processed.
  
We Recommend That All Returns Are Sent Through A Recorded Service. Ferino LTD Are Not Responsible For Any Good Lost In Transit.
  
All Refunds Are Processed Within 14 Days Of Receipt And Will Be Processed Via The Same Method Of Payment Received. 
    
We Reserve The Right To Refuse Any Exchanges Or Refunds That Do Not Adhere To The Above Policy.
   
RETURNS ADDRESS
As Per Return Form*
    
SALE ITEMS
All Sale Items Are Non-Refundable / Unexchangeable Unless Faulty.